User Guide
[How to order]
Thank you very much for visiting STUDYSHOWROOMSTORE.
Select the size, color, and quantity from the product page you want, and add it to your cart. After completing your order, we will send you an order completion email to your registered email address.
If you do not receive an email after a while, please check your spam folder or check the status of your order from your order history.
In order to protect the environment and our customers' personal information, we are implementing a paperless purchase receipt (delivery note).
In this regard, please check the "Shipping Completion Email" we will send you or your purchase history as your delivery note.
In particular, there have been cases where emails sent to mobile phones are being identified as spam and not delivered.
Before purchasing, please check your "Domain Unblocking" and "Junk Mail Folder" settings.
Please set your email settings to "specify receipt" for emails from our shop.
We apologize for any inconvenience this may cause and appreciate your understanding.
In this regard, please check the "Shipping Completion Email" we will send you or your purchase history as your delivery note.
In particular, there have been cases where emails sent to mobile phones are being identified as spam and not delivered.
Before purchasing, please check your "Domain Unblocking" and "Junk Mail Folder" settings.
Please set your email settings to "specify receipt" for emails from our shop.
We apologize for any inconvenience this may cause and appreciate your understanding.
[Payment]
Payment methods available are credit card, carrier payment, PayPay balance, PayPal, and Rakuten Pay.
Payment period Payment will be confirmed at the time of ordering the product.
[About shipping and delivery charges]
We will ship via Yamato Transport.
Shipping costs to Hokkaido and Okinawa are 1500 yen.
Other areas are ¥800.
Free shipping for purchases of ¥30,000 or more (excluding tax).
[Regarding receipt issuance]
Please contact us if you are interested.
[Return and exchange conditions]
Returns, exchanges, and cancellations are not possible after an order has been placed.
If you have any questions about the product, please contact us before purchasing.
If the product is defective or if the product you receive is different from what you ordered, we will promptly replace it (or refund you in some cases) at our expense.
(We cannot accept returns or exchanges for reasons other than those mentioned above.)
Please contact us by email or phone within 2 days of receiving the product.
<Contact Information>
Email: store@studyshowroom.com
TEL: 06-6948-6093
Please return your ordered items within 5 days of receiving them.
Please note that we will not be able to accept requests for returns or exchanges if more than two days have passed since your contact us.
Please note that we cannot accept returns or exchanges in the following cases:
① If the product is being used
② If the product becomes dirty, scratched, or smells bad while in the customer's possession
3) If the condition of the product (including the box and accessories) when you return it to us is significantly different from when it was delivered.
If you have any questions, please contact us by phone or email before returning the item.
[Return shipping address] STUDY SHOWROOM Online Shop 1-39-5F Matsugaedacho, Kita-ku, Osaka City, Osaka Prefecture 530-0037
TEL: 06-6948-6093
STUDY SHOWROOM STORE [Room 409] 3-2-6 Minamisenba, Chuo-ku, Osaka 542-0081
TEL: 06-4300-3140
*Return addresses vary depending on the product, so please check before returning the product.
For inquiries, please contact: store@studyshowroom.com